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BIG HAND AIACADEMY

LEGAL

Refund Policy

Digital access is delivered instantly, so please read this before you buy.

Digital training and downloads

Because training access and digital downloads are delivered immediately and cannot be returned, purchases are generally final.

If you were charged twice, charged the wrong amount, or never received access after a confirmed payment, contact us with your order reference and we will correct it or refund you in full.

Technical problems

If something we sold you does not work as described and we cannot fix it, we will refund that purchase.

Custom services

For custom services, refunds depend on the stage of the work and are handled according to the written agreement for that project.

How to request a refund

Message us on WhatsApp or email hello@bighandaiacademy.com with your order reference and a short description of the problem. We respond to every request.

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